|
|
|
|
|
First Heritage Insurance Services Privacy Policy and Security Statement |
|
Protecting you and your family from loss is important to us. Just as important to us is protecting your privacy and the personal information we use to provide you with superior products and service.
At First Heritage Insurance Services, our policy is to maintain appropriate confidentiality with regard to all personal information obtained in the course of doing business with you. Our pledge to protect your privacy is reflected in this Privacy Statement which outlines our principles in collecting, using and safeguarding your personal information and information about your relationship with us.
|
|
|
Personal Information First Heritage Insurance Services Collects
First Heritage Insurance Services only collects personal information about you when it is necessary to conduct the business of insurance. We limit the collection of personal information to what we reasonably believe is needed to administer your account. As a result, we collect personal information from the following sources:
Personal information you share with us either directly or through your agent, such as information on your insurance application requested policy change information or other forms you may complete.
Personal information you provide or which is obtained through the process of handling a claim, including medical information, such as from an accident report.
Personal information about you from your transactions with us, such as the number of years you have been a policyholder with us or the types of coverage you purchase.
Personal information about you from a consumer reporting agency, such as a credit report or a Motor Vehicle Report. The information in these reports may be retained by the consumer-reporting agency and disclosed to other.
|
|
|
Personal Information First Heritage Insurance Services Discloses
First Heritage Insurance Services does not disclose any personal information about current or former customers to anyone, except as permitted by law. We may disclose the personal information we collect as follows:
To consumer reporting agencies for the purposes of obtaining a credit report or a Motor Vehicle Report in order to determine eligibility for coverage or to process your requested transaction.
To your insurance agent to allow them to perform their normal insurance related services for you.
To medical professionals in order to process your claim.
To an insurance regulatory authority pursuant to an examination of our records or business practices.
To law enforcement or other government agency as required by law or to report suspected fraud activities.
To actuarial or research organizations to conduct studies regarding claims results and insurance practices provided that no individual is identified in any study or report.
To our affiliates for processing or marketing of our insurance related products or services.
To group policyholders for the purpose of reporting claims experience or conducting an audit of our operations.
When possible, we advise our vendors and other nonaffiliated third parties, to whom we legally provide your personal information in the course of conducting our insurance business, of our privacy policy. We make every effort to use vendors whose approach to customer privacy reflects our own.
|
|
|
First Heritage Insurance Services Policies and Practices with Respect to Security of Personal Information
First Heritage Insurance Services uses a variety of computer hardware and software tools to maintain physical, electronic and procedural safeguards that comply with applicable federal and state regulations to guard your personal information. We restrict access to personal information about you to only those employees who need that information to provide products or services to you.
First Heritage Insurance Services also works hard to ensure that our websites are secure. We employ firewalls, encryption technology, user authentication systems and access control mechanisms to control access to the personal information that may be shared over these sites.
|
|
|
Your Ability to Access and Correct Your Personal Information
If you wish to review your personal information, please provide your full name, address and policy number(s). To better protect you, please have your request notarized so that we can ensure the identity of the person requesting the information.
Within 30 business days we will honor your request by allowing you to see and copy your information in person or, if you prefer, provide you a copy of your information. You will not be given access to information collected or in connection with a claim, or a civil or criminal proceeding involving you. If medical information is contained in your file, we may request you to designate a medical professional to whom we will send the information.
If you believe any of our information about you is incorrect, please notify us in writing. We will review your request and, within 30 business days, let you know if our investigation has resulted in a correction of your information. If we do not believe an error exists, you may file a statement disputing the information. We will attach the statement to your file. We will send any corrections we make or your statement to any person or organization to whom we provided your information within the past two years or who may receive your information from us in the future. Please be aware that we do not control the personal information about you obtained from other third parties such as consumer reporting agencies or Departments of Motor Vehicles. You will need to contact these third parties directly to correct your personal information. We will provide you with the name and address of these third parties.
|
|
|
Notification of Change
At First Heritage Insurance Services, your trust is one of our most important assets. We will continually work to protect the privacy of our individual customers and will continually review our privacy policy. If at some point in the future we revise our privacy practices that affect your personal information, we will post those changes on our website.
|
|
|
Privacy Notice |
|
|
For More Information or if You have Questions
Should you have any further questions regarding our privacy policy, you can contact us at (813) 920-0500. |
|
|
|
|
|
